We offer free shipping to all of our customers in Australia! The price you see is the price you’ll pay at checkout. There’s no nasty surprises, add-ons or additional charges. We will ship your purchase as fast as possible to anywhere in Australia at no additional cost to you.
We ship most orders within 2 business days. Shipping takes 2-10 business days depending on whether you are located in a major city or in a rural region. As soon as your order has been shipped, we’ll send you the tracking details so you can track the progress of the shipment (where available). If for some reason there is an expected delay in getting your item to you, we will contact you.
As soon as you place an order with Purely Wall Clocks you will receive a confirmation email providing you with an order number, information on your purchase, your contact details including your shipping address and a payment receipt. It’s a good idea to always check this email to make sure that you ordered the correct item/s and to ensure that you have supplied the correct contact information for us. If there are any mistakes, contact us straight away and we’ll fix it! Once we have completed your order, you will then receive another email stating that your order has been processed meaning that the shipping phase has begun. Then you just have to sit back and wait for your clock to be delivered to your door. Super simple!